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Red Dead Redemption 2
Keeping one of the most ambitious games ever made stable across every platform it shipped on.
Overview
Red Dead Redemption 2 is one of the most complex games ever shipped — a massive open world running across multiple platforms, each with its own performance profile and quirks. My role in Development Support meant being the connective tissue between teams: finding problems before players did, and making sure fixes didn't create new ones.
The role required a broad understanding of how every system in the game interacted. A bug in one area could surface as a symptom somewhere else entirely — catching that required knowing the game deeply, and communicating clearly about what was found and why it mattered.
What I worked on
- Collaborated closely with different teams to keep game performance stable across all major platforms and PC configurations, balancing each department's needs effectively
- Conducted extensive testing of the game on all major platforms and PC configurations, identifying and following through on bugs to ensure optimal game performance and player experience
- Utilised a holistic understanding of game development and its various systems to quickly identify and report bugs to the appropriate team
- Maintained close attention to detail when testing new changes, ensuring they had the desired impact without introducing unintended issues in other systems
- Anticipated the impact of changes on player experience by leveraging an in-depth understanding of game mechanics — identifying and resolving potential issues during testing before they reached players
Multi-platform QABug triageCross-team coordinationPerformance testingPCConsole